Shipping policy
SHIPPING POLICY
Where do we ship from? All orders are shipped from Spain.
Delivery times
| Destination | Estimated delivery time |
|---|---|
| European Union | 3–7 business days |
| Outside EU (e.g. Norway, Switzerland) | 7–14 business days |
Delivery times are estimates and may vary depending on customs clearance and local postal services.
Shipping costs Shipping costs are calculated at checkout based on your order and destination. Free shipping may be available for orders above a certain threshold — please check at checkout for current offers.
Carrier We currently ship with Correos. Once your order has been dispatched, you will receive a tracking number by email.
Order processing Orders are typically processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Customs and import duties For deliveries outside the European Union, customs duties and import taxes may apply. These are the responsibility of the recipient.
Questions? Contact us at info@joyesperanza.com